FREEDOM STREET EUROPE Accessibility Information


At Freedom Street, we are committed to creating an inclusive and welcoming environment for all attendees. We aim to provide reasonable and proportionate accessibility support across all venues, recognising that each site has different physical characteristics and limitations.

This guide outlines the accessibility arrangements available at each venue and explains how we support customers with accessibility requirements before and during the event.


A valid Disability Card or relevant documentation must be presented when collecting your wristbands to confirm eligibility


Accessibility Support Registration

Attendees requiring accessibility support, including essential companion ticket requests where applicable, must complete the Accessibility Registration Form in advance.

👉 Accessibility Form:  https://bit.ly/FS26AccessibilityForm

Please be sure a ticket is purchased before completing the above form and state the ticket reference number in the above form.


How Accessibility Works at Our Events

Accessibility arrangements vary by venue and are designed in collaboration with venue operators and specialist teams.

Support may include:

  • Accessible viewing or audience areas (where available)

  • Priority access at entry points

  • Accessible toilet facilities

  • On-site assistance from trained staff

Accessibility provisions do not alter the fundamental layout or structure of venues.


Venue Accessibility Overview

Important : Accessibility availability may be subject to capacity and site conditions.

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Tickets, Wristbands & Entry

  • Tickets must be purchased through official and verified ticketing platforms. Accessibility requirements, including essential companion ticket requests where applicable, can be registered via https://bit.ly/FS26AccessibilityForm

  • Essential companion tickets will be issued in the same category as the ticket holder (e.g., if a VIP ticket is purchased, the companion will receive a VIP ticket).

  • A valid Disability Card or relevant documentation must be presented when collecting your wristbands to confirm eligibility.

  • Priority lanes are available at entry points

  • Wristbands may be worn on a lanyard if preferred

  • Queue-skip access is provided where possible


Getting to the Event & Transport

1 - Airport Transfers

Wheelchair-accessible transfers can be arranged independently via:

  • Zarb Coaches

Email: info@zarbcoaches.com / Tel: +356 2148 9991


2 - Public Transport & Car Hire

  • Public transport in Malta is generally wheelchair accessible

  • Wheelchair-accessible car hire options are currently limited


3 - Drop-Off Points

Designated drop-off points are provided at each venue. Exact locations are shared using what3words and venue maps.

Uno:  https://w3w.co/tragedy.fevered.mocking

Vegas Resort: https://w3w.co/feasts.chain.national

Concert Area: https://w3w.co/organic.overtime.duty


Parking (Blue Badge)

  • Blue Badge parking is available at most venues

  • Spaces are limited and must be pre-booked

  • One space per attendee

  • Parking is free of charge


On-Site Support

Each venue has:

  • A clearly signposted Box Office

  • Access to trained staff who can coordinate assistance

  • An Accessibility Manager on duty where available

If the Box Office is closed, urgent assistance is available via: +356 99242481


Additional Information

1 - Medication

  • Storage available with the Medical Team

  • Medication must be self-administered

  • Original packaging must be unopened and prescription required

2 - Lighting

  • Performances may include strobe lighting

3 - Bags & Food

  • Accessibility customers may bring a bag of a reasonable size without being subject to standard size restrictions.

  • Essential food may be brought in a transparent bag


Activities with Limited Accessibility

  • Boat Parties : Not accessible by wheelchair

We encourage customers to contact us before purchasing tickets if unsure.


Emergency Information

In an emergency:

  • Speak to event staff or security immediately

  • Local emergency services: 112


Continuous Improvement

We actively welcome feedback from Customers with Disabilities. Feedback is reviewed after each festival and informs future accessibility planning. Please email on accessibility@freedomstreeteu.com with any feedback!